Last updated: February 4, 2026
iphoneplug01 (“we,” “us,” or “our”) operates this website and online store to provide customers with mobile devices, accessories, and related products through a secure and convenient shopping experience (the “Services”).
Our store is powered by Shopify, which enables us to host, sell, and deliver our products and services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services.
By using our Services, you agree to the practices described in this policy.
PERSONAL INFORMATION WE COLLECT
We may collect the following types of information:
Contact Information
• Full name
• Billing and shipping address
• Phone number
• Email address
Payment Information
• Card details
• Transaction confirmations
• Billing information
Payments are processed securely through Shopify and trusted payment providers. We do not store your full card details.
Account Information
• Username
• Password
• Preferences
• Order history
Transaction Information
• Products viewed or purchased
• Cart activity
• Returns or exchanges
Communications
• Messages or emails sent to our support team
Device and Usage Information
• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data
HOW WE COLLECT INFORMATION
We collect information:
• Directly from you when you place orders, create an account, or contact us
• Automatically through cookies and analytics tools
• From service providers such as payment processors and couriers
• Through Shopify’s infrastructure
HOW WE USE YOUR INFORMATION
We use your information to:
Provide Our Services
• Process orders
• Confirm payments
• Ship products
• Manage returns and exchanges
• Provide customer support
Improve Your Experience
• Save preferences
• Personalize your shopping
• Recommend products
Marketing
• Send promotions and updates (you can unsubscribe anytime)
Security and Fraud Prevention
• Verify transactions
• Prevent fraud
• Protect customer accounts
Legal Compliance
• Meet legal obligations
• Resolve disputes
• Enforce our policies
SHARING YOUR INFORMATION
We only share information when necessary, including with:
• Shopify (store hosting and payment processing)
• Payment gateways
• Shipping and courier companies
• Analytics and marketing tools
• Legal authorities if required by law
We do not sell your personal information.
COOKIES
We use cookies to:
• Keep you logged in
• Remember your cart
• Improve website performance
• Analyze store traffic
You may disable cookies in your browser settings, but some features may not work properly.
CHILDREN’S PRIVACY
Our Services are not intended for children under the age of 16.
We do not knowingly collect personal information from minors.
DATA SECURITY
We take reasonable steps to protect your information using secure technologies such as SSL encryption and Shopify’s protected systems. However, no method of online transmission is completely secure.
DATA RETENTION
We retain personal information only as long as necessary to provide our Services, complete transactions, comply with legal obligations, and resolve disputes.
YOUR RIGHTS
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw marketing consent
• Request a copy of your data
To exercise any of these rights, please contact us.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
INTERNATIONAL TRANSFERS
Your information may be processed outside your country through Shopify’s global servers and partners in accordance with applicable data protection laws.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
CONTACT US
If you have questions about this Privacy Policy or your personal information, you may contact us at:
Email: support@iphoneplugg01.co.za
Business Name: iphoneplug01
