Why buy from iPhone Plug01 instead of other stores?
Premium Apple tech without the Apple tax — tested, certified, warrantied, delivered fast.

Do you offer payment plans?
Yes, via Fevetree (12-month contract option).

What is the battery health guarantee?
All iPhones sold have at least 85% battery health.

What if my device arrives damaged?
Notify us within 7 days. We’ll replace or refund after inspection.

Can I return a product if I change my mind?
Yes, within 3 days if unused, in original packaging, with all accessories. A small handling/courier fee may apply.

How long will delivery take?
Standard: 2–3 business days nationwide (up to 5 for remote areas). Same-day & overnight delivery available in Durban & PMB.

What’s the warranty on my device?

• Pre-owned: 3 months

• Demo devices: 6 months

• New devices: 12 months (manufacturer warranty)

What does “Grade A, B, C” mean?

• Grade A: Excellent condition, like new

• Grade B: Very good, minor signs of use

• Grade C: Good working condition, visible wear

• Brand New: Sealed from factory, full manufacturer warranty

Are your devices genuine Apple products?
Yes. All devices are 100% genuine, tested, certified, and guaranteed by iPhone Plug01.