SHOP

Frequently asked questions

Premium Apple tech without the Apple tax — tested, certified, warrantied, delivered fast.

Yes, via Fevetree (12-month contract option).

All iPhones sold have at least 85% battery health.

Notify us within 7 days. We’ll replace or refund after inspection.

Yes, within 3 days if unused, in original packaging, with all accessories. A small handling/courier fee may apply.

Standard: 2–3 business days nationwide (up to 5 for remote areas). Same-day & overnight delivery available in Durban & PMB.

Pre-owned: 3 months
Demo devices: 6 months
New devices: 12 months (manufacturer warranty)

Grade A: Excellent condition, like new
Grade B: Very good, minor signs of use
Grade C: Good working condition, visible wear
Brand New: Sealed from factory, full manufacturer warranty

Yes. All devices are 100% genuine, tested, certified, and guaranteed by iPhone Plug01.

Office Information

Location:

Shop 2, La Fontana, 160 Pine Street, Greytown, 3250

Contact Numbers:

WhatsApp: 062 806 7440

Office: 065 304 0188

Email:

support@iphoneplugg01.co.za

Note:

All in-store visits are strictly by appointment only.

Working Hours

Monday – Friday: 09:00 AM – 17:00 PM

Saturday: 09:00 AM – 13:00 PM

Sunday & Public Holidays: Closed

Same-day delivery and repairs are subject to technician availability.

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